A world full of happy test users

We recruit test users for your user research

More than 1000 companies worldwide rely on our outstanding recruiting service every day. If you want to talk directly to people in your target group, you’ve come to the right place.

How it works

You define your target audience. We organise, schedule, and pay your study participants.

01.

Order test users online

Use our online ordering tool to specify the test user profile and the type of study. We recruit for a wide range of study methods and research tools.

02.

Screening process

We create and send out a questionnaire to find test users who meet your criteria. If you prefer, you can also create your own questionnaire for the screening.

03.

Recruiting process

We coordinate all of your appointments with the participants and make sure that everyone arrives at the right time, at the right place.

04.

Ongoing support

If you have any questions or concerns during your study, you can contact our friendly support team.

05.

Automatic payment

We handle all incentives. There are no extra charges for your company. The money is transferred to the test users’ bank or PayPal accounts within 5-10 days.

06.

Rating

We want to improve your experience with each order. So please leave us a star rating and an optional feedback about each test user.

Testimonials

This is what our customers say

‘Working with TestingTime means knowing you’re in good hands. You can just concentrate on your work without having to worry about how the recruiting is going.’

Simone Reichlin, UX Researcher at Ginetta

Insurance

We depend on customer feedback in order to develop and optimise customer-centric services, offers and processes. TestingTime helps us recruit for customer testing in an uncomplicated, highly professional, reliable and agile way. We greatly appreciate their expertise and proactive advice in conducting customer testing. They are absolute professionals, who we recommend to our work colleagues who deal with customer topics within our company.

Anja Eberlein
Senior Customer Insights Manager

Telco

We love TestingTime. The level of service is of good value. They recruit on time, we’ve never had to delay any session due to recruitment issues. Participants show on time. And if they don’t, TestingTime always provides a replacement. At the end of the sessions, TestingTime will ask us feedback for each of the participants.

Francesc Pérez
Product Design Lead

Digital Agency

TestingTime is a reliable partner for recruiting test users for user research projects. TestingTime is flexible and able to support us in any situation: qualitative or quantitative, ordinary or exceptional circumstances, a lot of time or none at all.

Marco Hauri
Principal Experience Consultant

Real Estate

We organise user tests at least once a month and it is very time consuming! TestingTime has saved us a lot of time in the recruiting process and allows us to test with a qualified audience very easily.

Christopher Parola
CPO