Terms of use

Dear (potential) test user,

Welcome to TestingTime’s Terms and Conditions (‘terms’). We appreciate your visit to our website and your interest in our company, TestingTime AG, Rieterstrasse 6, 8002 Zurich, Switzerland, (hereinafter ‘TestingTime’) and its services. TestingTime offers test users (‘test users’) the opportunity to participate in user and market research studies (‘studies’) conducted by customers of TestingTime.

Please read these Terms carefully before using www.testingtime.com or any affiliated sites, digital services or applications (together the ‘website’) operated by TestingTime. By accessing the website, you accept these Terms. If you do not agree with these terms and conditions, you may not use the website and we ask you to unsubscribe as a test user.

TestingTime changes these T&Cs from time to time. TestingTime informs test users about such changes on the website. For this purpose, consent is obtained upon re-entry, and the changes are simultaneously made accessible. The change shall be deemed approved as soon as the test user agrees to this declaration and does not immediately terminate after receiving the information or agrees to participate in a study.

1. Registration as a test user

Anyone who would like to be selected as a test user must first register on the website. To register, test users must be at least 18 years of age.

After registering, test users will receive an email to verify their email address and subsequently will be entered in the TestingTime database (‘database’).

Registration as a test user is free and voluntary. Test users can delete their data from the database at any time at no charge.

For more information on how we handle your personal data and ensure its protection, please see our Privacy Policy.

2. Participation in studies

2.1 Types of studies

TestingTime recruits test users for the following types of studies on behalf of its customers:

  • In-house studies’ take place at a time and location determined by the customer.
  • In-home studies’ are conducted at a time determined by the Customer at the location determined by the test user.
  • Moderated online studies’ are conducted online at a time determined by the customer.
  • Unmoderated online studies’ are conducted online at a time determined by the test user (within a certain period of time).

2.2 Selection of study participants

TestingTime will select participants for studies based on test user’s information in the database, additionally requested data and the required characteristics of participants as determined by TestingTime’s customers.

If test users are considered for a particular study, TestingTime will contact them directly and invite them to participate in the customer’s study. Participants for studies will be selected at TestingTime’s sole discretion and test users have no claim to participate in any particular study.

2.3 Confirmation of participation

After being contacted by TestingTime as potential participants for a specific study, test users can confirm their participation in the study within a certain time period communicated to the test user.

If a test user agrees to participate in a study but fails to do so, TestingTime reserves the right to block the test user from participation in further studies.

2.4 Remuneration

The type of remuneration depends on the study and will be communicated in advance by TestingTime upon consent to participate in the respective study. After successful participation in the study, earnings are automatically paid into the wallet of the respective test user and accumulated. The stated threshold amount must be reached to make a withdrawal request via the website. This can vary depending on the country and will be shown accordingly in the wallet of the test user. Withdrawal requests below the threshold must only be made via email to help@testingtime.com. In both cases, payment will be made to the specified account of the test user within 10 business days after the request. TestingTime reserves the right to perform appropriate identity verification prior to withdrawal. The test user must decide whether they must declare the earnings paid in their personal income tax return. The test user expressly waives the dues of the small number of earnings to the Swiss employment insurance companies (AHV/IV/EO and ALV).

3. Responsibility and liability for studies

TestingTime does not exclude or limit in any way its liability to you where it would not be permitted by law. This includes liability for personal injury or death by negligence of TestingTime or its employees, agents or subcontractors as well as for fraud or fraudulent misrepresentation.

Other than that, TestingTime or its employees, agents or subcontractors will not be liable to you in any way, in particular for any damages or losses in connection with your participation or inability to participate in a study, your use or inability to use of our website, the content on our website or any linked information or third-party website.

This website may contain third party content or links to third party websites. TestingTime does not assume any responsibility for and does not make any warranties or representations as to, any third-party content or websites, including but not limited to, the accuracy, subject matter, quality or timeliness.

4. Termination

Both the test user and TestingTime can terminate the contract at any time. Claims for damages cannot be made due to the termination of the contractual relationship. The credit balance, which may still be in the wallet of the test user at the time of the termination of the contract, as well as any payment transactions that have not yet been completed, will irrevocably be lost.

5. Validity of terms of use

If any provision of these Terms (in whole or part) is held to be illegal, invalid or otherwise unenforceable, it shall be replaced by a valid provision with a similar economic meaning. The other provisions will remain mutatis mutandis in full force and effect.

6. Jurisdiction

In the absence of any mandatory legal provision to the contrary, these Terms are governed by Swiss law and the test user agrees to the exclusive jurisdiction of the courts of the city of Zürich, Switzerland.


State: July 2022