Terms of use for test users


1. Registration as a test user

Anyone who would like to be selected as a test user by TestingTime AG (TestingTime) must first register on the TestingTime website. After registering, the test user will be entered in the TestingTime database. TestingTime offers registered participants the opportunity to participate in user and market research studies conducted by customers of TestingTime. Registration as a test user is free and voluntary. Registration in the database as a test user can be terminated at any time at no charge.

Test users must be at least 18 years of age. After registering, test users will receive an email to verify their email address.


2. Provision of personal data after registration

After registration and declaration of consent related to data protection, the test user is able to collect all personalised data in every email invitation to the participation in a TestingTime study.


3. Product study procedure, invitation to product studies

TestingTime can conduct studies for the customer at different locations and online. “In-house” studies take place at a particular time at a location determined by the customer. In contrast, “in-home” studies are, as agreed upon by the test user, conducted at home. For moderated “online” studies, the study is conducted at a certain time. For unmoderated “online” studies, the test user must participate in an online survey within a certain period of time.

Depending on the personal data that the test user has provided about him/herself, he/she may be selected for a customer study by TestingTime. If the test user is considered for a particular study, TestingTime will contact him/her directly and invite him/her to participate in the customer’s study. The test usere shall have no claim to be invited to participate in a particular test.

If a test users agrees to participate in a product study but does not do so, TestingTime reserves the right to block the test user.


4. Other personal data

If a customer asks for a specific product study on the basis of personal data that is not yet saved in the TestingTime database, TestingTime will ask for the missing information from the test user via an email request. A response to the request by the test user is optional.

If the missing personal data is sensitive personal data, pursuant to Section 9 EU-GDPR, TestingTime will obtain an additional declaration of consent from the test user.


5. Fixed fee

The test user shall receive a fixed fee for his/her participation in the studies, which shall be communicated by TestingTime upon agreement to participate in the relevant study. The test user shall receive the fixed fee within 5 to 10 working days after participation in the study. Test users must determine whether the fixed fee needs to be declared on their private income tax return. The test user explicitly forgoes submitting the marginal employment earnings to the Swiss employment insurances (AHV / IV / EO and ALV).


6. Passing on user data to customers of TestingTime

If a test user is selected for a study and confirms his/her registration for the study, TestingTime will forward the profile information he/she saved during registration as well as some personal information (“screening”) related to the study. Never will personal information be passed on to third parties, which are not required for the study.


6. Responsibility and liability for product studies

TestingTime shall be liable to the test user in the event of

  • intent or gross negligence
  • in the event of the injury to life, bodily injury or to a person’s health as a result of intent or gross negligence
  • as a result of the assumption of a guarantee or a procurement risk or on the basis of mandatory liability under the Product Liability Act.

Liability exists only in the event of violation of essential contractual obligations and shall be limited to the foreseeable and standard contractual damages at the time the agreement was concluded.

Essential contractual obligations are those obligations that protect the contractual partner’s essential legal positions granted to it in accordance with the content and purpose of the agreement. Essential contractual obligations are also obligations whose fulfillment make the proper implementation of the agreement possible and whose fulfillment the customer can reasonably rely on and can be expected to rely on.

In all other respects, the seller’s liability is excluded.

The preceding liability provisions also apply with respect to the liability of TestingTime, as well as for its agents and legal representatives.


7. Termination

Both the test user and TestingTime may terminate the agreement at any time. No claims for damages may be asserted on the basis of the termination of the contractual relationship.


8. Validity of terms of use

If some or all of the preceding provisions do not, no longer comply or no longer fully comply with the prevailing legal norms, or if this should be the case in the future, the validity of the other provisions shall not be affected. The parties shall replace the invalid or unenforceable provision with a valid provision that is similar to the economic purpose of the invalid or unenforceable provision. The same shall apply in the event of a loophole.

Through the use of this service, the test user accepts these terms of use. TestingTime reserves the right to modify or supplement these terms of use from time to time, if necessary. In this case, the test user will be asked to read and agree to the terms of use again before using the services. TestingTime will inform the test user of the changes in writing by sending an email to the participant’s specified email address. If the test user does not provide notice of termination within one month after the communication is sent or agrees to participate in another study, the change shall be considered approved. The test user will be reminded of these terms again through email communication.


9. Jurisdiction

The place of jurisdiction will be in Zurich if a test user (a) does not have general jurisdiction in Germany, or (b) changes his/her usual place of residence to a place not user to the German Code of Civil Procedure after registering with TestingTime, or (c) has an unknown domicile or usual place of residence when a complaint is filed.


State: May 2018