Budget planning made easy

Choose a PrePay package that matches your annual research budget and instantly benefit from the discount on all your orders throughout the year. Credits remain valid for 12 months. You can buy a new package at any time 
should your needs change unexpectedly. Any leftover credits will be transferred to your latest package and automatically renew the validity 
for another 12 months. See at any time the currently remaining credit balance and get a simplified billing.

Pricing test users
Pricing test users

Work as a team

Share your prepaid credits with other members of your team or department and recruit test users together. Set up and manage multiple profiles and rights. See your team’s recruitment profiles and order history. Re-order similar test user profiles by gaining insight from your own and your team’s dashboards. Get an overview of the frequency and scope of your test studies within the team.

Test users
Test users

Save money

Buying a PrePay Package means saving money on the 
test users you’d order throughout the year anyway. Save between 3% and 12% on each of your orders depending on the package. Customised PrePay packages are also possible. Your discount will be deducted from the total price of the prepay package at the time of purchase. Universities and higher education institutes receive an additional discount of 5% for all packages on top.

Test user recruiting discount
Test user recruiting discount

FAQs

Still have questions?

What happens to leftover credits when the 12 months are up?

We do not refund expired credits. However, we do remind you to use up any leftover credits well before they expire. You can also opt to purchase a new package. In this case, your leftover credits will remain valid and simply be transferred to your new package.

If I don't use all of my credits, is it possible to get a refund?

We do not refund expired credits. If you’re unsure how many test users you will need, we recommend purchasing a PrePay package with fewer credits for the first time. You can easily top up your credits at any time and expand the due time for another 12 months at the same time. That way, you will be able to estimate which package is right for you.

Is a purchase the same as a subscription?

Absolutely not! When you purchase a package, it is only valid for 12 months. There is no subscription or automatic renewal to worry about. If, at the end of 12 months, you would like to continue to benefit from our PrePay packages, you must necessarily purchase a new one.

Want to know more?