Private Pool

Private Pool is a research pool for UX research studies, developed with the help of our customers. We assist by recruiting users from your own pool, because no one knows your users better than you do. Private Pool enables your UX team to gain a deeper understanding of your target groups and engage with the same users over time. It’s time to scale your research and make better-informed decisions.

Private Pool


How does Private Pool work?

At TestingTime, we use Private Pool to recruit test users from your own pool of participants. Who do you need more insight about? Choose a segment from your participant pool including customers, employees, or partners.

No list? No problem! We will create a landing page for you, allowing you to swiftly invite interested users to become members of your Private Pool and participate in your studies.

It’s like a bottomless cup of coffee. With our yearly subscription, the tests you create for your users are limitless. We give you value for your money!

TestingTIme Private Pool
TestingTIme Private Pool

Private Pool saves you time and money

At TestingTime, we understand the need for continuous UX research studies. Analysing data from your own participant pool is important for accurate results.

What’s best is that we save you time and money. Here’s how:

  • First, your setup and participant pool are managed by us.
  • Then, we help you GROW your participant pool.
  • All your participants are screened and scheduled through us.
  • We make sure everyone arrives at the right place and time.
  • We deal with cancellations, replacements, and no-shows.
  • We also manage the incentives for your participants.
Save time and money with TestingTIme

How Private Pool works

Working with Private Pool is simple. It requires just two steps!

Import test user list

1. Create a Pool of Your own Participants

Upload your existing list into our system using a CSV file. We will recruit directly from your Private Pool. Or we can create a landing page for you to gather participants directly into Private Pool.

Recruit test users

2. Recruiting from your Private Pool

When you order your recruiting through our online form, you can choose which Private Pool you want us to recruit from. We recruit users from your Private Pool as often as you want, with a limitless yearly subscription.  

That’s all you need to worry about! We handle the rest, so your user tests are a success.

Learn, Grow and Thrive

Be in the know! NEW: Every quarter we meet with our Private Pool customers, so we can let you know about new features and answer any questions you have.

Private Pool Benefits

Unlimited recruiting

We recruit users from your Private Pool as often as you want. One fixed-price subscription model covers it all without limits. Free up your time for more important tasks! Keep designing your tests and analysing your data. Scale your research!

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Flexible Incentive Management

You decide on the appropriate incentives for test users.

  • Wire transfers
  • Cash
  • Gifts
  • Coupons 
  • Discounts
  • No incentive (e.g. for your employees)
  • And more
Learn more
Test user incentives
Test user incentives

Assisted Scheduling

No need to hire an assistant. With TestingTime this service is built right in. We recruit the participants for you, as well as deal with cancellations and no-shows. Eliminate hassles and unnecessary stress in your daily life.

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Customer support
Customer support

Manage and Monitor

With Private Pool, you will have all your data at your fingertips in seconds. Check the size of your Pool regularly, keep track of who’s been invited and attended tests, filter people based on demographics or location, and even do profile feasibility checks.

Yearly subscription includes:

  • Full control over your Private Pool, with the ability to edit, delete and block users.
  • A statistics dashboard that allows you to export bar and pie charts of your participants’ pool for stakeholder rounds.
  • The option to set individual invitation cycles to prevent testing with the same users.
  • Access to the Private Pool roadmap to provide feedback and ideas on how your Private Pool can be improved.
Get in touch
TestingTime Result
TestingTime Result


Our co-branding service assures your user of a trusted brand. Your company name and logo appear alongside ours at TestingTime. This is across the board on every webpage and email.

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Supported Languages

In line with industry norms, we use casual language in all of our communications. The languages we support are English, German, French, Dutch, and Swedish.

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International test user panel
International test user panel

GDPR-compliant Private Pool

We take data security seriously and ensure complete GDPR compliance through our data processing agreement. You can rest assured that your test users’ information is fully secure. We handle all recruitment responsibilities.

We guarantee a discreet connection for participants. They will only be contacted by our team when it relates directly to the study you are conducting.

Ready to get started?

Our team is excited to assist you with any inquiries you may have regarding our Private Pool subscriptions.


Still have questions?

Is Private Pool a subscription model and what are the costs?

Yes, it is a yearly subscription model, and you can save up to 1 FTE and use this 100% resource to expand user research instead.

We understand that every business is unique and so are its needs. That’s why we offer customised pricing to make sure you’re only paying for what you need.

The price depends on the modules you need (incentive management, long-term pool, etc.). There are also set-up costs for the co-branding and personalisation.

Whether you’re a small business just starting out or a big company, we’ve got options that will work for you. Our prices are flexible and can be adjusted as your business grows.

So, let’s chat and see how we can help you meet your goals.

Do you offer a trial?

You can subscribe on a monthly basis and we don’t charge for the setup costs if you abort within 3 months. If you continue past 3 months, we will then charge you the setup costs.

Is it guaranteed that our users are only included in our pool and otherwise may not be contacted for other studies?

Yes, it is guaranteed. Your Private Pool will be uploaded in a separated database collection, and your test users will only be contacted for your studies. On top, they will always see your logo thanks to the co-branding feature (on all emails and pages).

Ready to get started?

Our friendly team of experts will be more than happy to answer any questions and speak to you about our Private Pool subscriptions.