User tests
Users are given specific scenarios. They must complete tasks to do with the product or service you are testing in order for you to detect usability issues.
Carefree test user recruiting
You define your target audience. We organise, schedule, and pay your study participants.
01.
Order test users online
Use our online ordering tool to specify the test user profile and the type of study. In addition to standard criteria (age, gender, language, place of residence, device skills, etc.), we can recruit test users with as many special criteria as you wish, e.g. ‘must own a car’. Ordering takes less than 5 minutes.
02.
Screening process
We create and send out a questionnaire to find test users who meet your criteria. If you prefer, you can also create your own questionnaire for the screening.
03.
Recruiting process
We coordinate all of your appointments with the participants and make sure that everyone arrives at the right time, at the right place (remote, at your location or at the test user’s home). Additionally, you can check on the recruiting process in real time whenever you like.
04.
Ongoing support
Should you have any questions or concerns during your study, please contact our friendly support team.
05.
Automatic payment
We handle all incentives. There are no extra charges for your company. After having successfully completed a study, TestingTime will credit the amount to each test user’s Wallet within 5-10 business days. In case of a payout request by the test user, a payout will be made within 5-10 business days to the test user’s bank or PayPal account, as far as the identity check was successful.
06.
Rating
We want to improve your experience with each order. So please leave us a star rating and an optional feedback about each test user.
NEW
Recruitment flat rate
You name the research frequency. We craft a custom flat rate for all your needs.
Supported study types
Interviews
Interviews are personal, one-on-one conversations with customers or users. They help you understand your target audience’s needs, motivations, and challenges with regards to your product or service.
Focus groups
(Potential) Users in your target audience discuss new concepts and develop suggestions and ideas to help you improve your product or service.
Online surveys
Online surveys serve as a means of collecting quantitative, statistically significant data to validate existing hypotheses (e.g. derived from interviews). We support most established survey tools such as SurveyMonkey, Survalyzer, OptimalSort, etc.
Workshops
During a workshop, you’ll develop a design or concept with your participants that reflects their ideal user experience. This helps the designer create a product or service based on real user needs.
Diary studies
Participants document aspects of their daily lives that are relevant to your product or service. Documentation can mean writing and/or taking pictures (see Zalando example).
FAQs
Still have questions?
How much does recruiting cost?
Your price depends on the study method, the number of test users, and the desired profile. Use our easy and transparent online calculator to see how much your total comes to now.
Who handles the incentive payments for participants?
We do! And the incentive payments are always included in your total price. Use our easy and transparent online calculator to see how much your total comes to now.
How do you acquire test users?
We are always adding new people to our pool of more than 950,000 test users. We use a combination of organic and paid methods, enabling us to recruit the test users you need – even if they aren’t yet in our pool at the time you place your order.
Get a quote
Define your target audience
Focus on your study and let us deal with recruiting.