Carefree test user recruiting

You define your target audience. We organise, schedule, and pay your study participants.

Service test user recruiting

01.

Order test users online

Use our online ordering tool to specify the test user profile and the type of study. In addition to standard criteria (age, gender, language, place of residence, device skills, etc.), we can recruit test users with as many special criteria as you wish, e.g. ‘must own a car’. Ordering takes less than 5 minutes.

Specify required profile
Order test users online
Order test users online

02.

Screening process

We create and send out a questionnaire to find test users who meet your criteria. If you prefer, you can also create your own questionnaire for the screening.

Download guide for screener questions
Screening process
Screening process

03.

Recruiting process

We coordinate all of your appointments with the participants and make sure that everyone arrives at the right time, at the right place (remote, at your location or at the test user’s home). Additionally, you can check on the recruiting process in real time whenever you like.

See a recruitment example
Recruiting
Recruiting

04.

Ongoing support

Should you have any questions or concerns during your study, please contact our friendly support team.

Get to know the team
Customer support
Customer support

05.

Automatic payment

We handle all incentives. There are no extra charges for your company. The money is transferred to the test users’ bank or PayPal accounts within 5-10 days. After having successfully completed a study, participants will be paid automatically within 5-10 days.

See test user experience report
Test user incentives
Test user incentives

06.

Rating

We want to improve your experience with each order. So please leave us a star rating and an optional feedback about each test user.

Learn more about our quality process
Service rating
Service rating

Supported study types

Online-Bestellung Testpersonen

User tests

Users are given specific scenarios. They must complete tasks to do with the product or service you are testing in order for you to detect usability issues.

Interviews

Interviews are personal, one-on-one conversations with customers or users. They help you understand your target audience’s needs, motivations, and challenges with regards to your product or service.

Focus group

Focus groups

(Potential) Users in your target audience discuss new concepts and develop suggestions and ideas to help you improve your product or service.

Online surveys

Online surveys serve as a means of collecting quantitative, statistically significant data to validate existing hypotheses (e.g. derived from interviews). We support most established survey tools such as SurveyMonkey, Survalyzer, OptimalSort, etc.

Workshops

During a workshop, you’ll develop a design or concept with your participants that reflects their ideal user experience. This helps the designer create a product or service based on real user needs.

Diary study

Diary studies

Participants document aspects of their daily lives that are relevant to your product or service. Documentation can mean writing and/or taking pictures (see Zalando example).

FAQs

Still have questions?

How much does recruiting cost?

Your price depends on the study method, the number of test users, and the desired profile. Use our easy and transparent online calculator to see how much your total comes to now.

Who handles the incentive payments for participants?

We do! And the incentive payments are always included in your total price. Use our easy and transparent online calculator to see how much your total comes to now.

How do you acquire test users?

We are always adding new people to our pool of more than 907,000 test users. We use a combination of organic and paid methods, enabling us to recruit the test users you need – even if they aren’t yet in our pool at the time you place your order.

Get a quote

Define your target audience

Focus on your study and let us deal with recruiting.