We provide unbiased people

For usability tests, focus groups, contextual inquiries, interviews, surveys and more.
  • Test with people from our growing pool of 20,000+ individuals.
  • Choose a date and time. We can deliver within 48 hours.
  • Never a charge for no-shows. Free replacement.
  • We pay all test-user incentives. No extra charges for your company.
Some of our amazing customers

How it works

Book your test users online.
It takes less than five minutes.
Conduct your test.
48 hours later.
There is no third step!
It’s as simple as that.

Our Service

Test user recruiting-service

Starting from € 40 per test person
  • Recruitment
    Besides standard criterias (Age, Gender, Devices) we can screen and recruit users matching up to five free-text criterias like “must own a car”.
  • Briefing
    We quickly brief our test users about user research in general. This will help you to get the most out of your booked time.
  • Scheduling
    We coordinate appointments between you and the test users. We ensure the people show up at the agreed date, time and location. In case of a no-show, we try to find a replacement but cannot guarantee it. If we fail to deliver a replacement, we won’t charge you anything for that person.
  • Payment
    We handle the payment of the test users. The money is wired directly to their bank or PayPal accounts. There are no extra charges for you.
  • Tracking
    We track each test user to make sure they don’t become professional testers and dont get scheduled with the same customer twice.

Full-service testing

Starting from € 2,500
We work with approved usability labs and UX agencies throughout Europe. Let us know what you need and we’ll put you in touch with the right agency.
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Pricing

Pay per Test
Starting from € 40 per test person
Qualitative research requires 5-7 participants. For quick validations you can order a minimum of 3 people on TestingTime.
Our prices include all test user incentives.
PrePay
And take advantage of a discount:
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Prepay € 3000 and receive a 3% discount.
Covers roughly six rounds of user testing with 5 respondents. Ideal for small UX teams working on a single project who want to conduct quick user research, spread across the year.
Prepay € 5000 and receive a 5% discount.
This covers approximately 10 rounds of user testing with 5 respondents. Ideal for UX teams on several projects throughout the year.
Prepay € 10000 and receive a 10% discount.
This covers approximately 20 rounds of user testing with 5 respondents. Ideal for large enterprises with several UX teams and multiple projects across the company.
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Stuff people ask

I’ve always recruited my own test subjects. Why should I use your service?
The chances are, you spend more time on recruiting and scheduling than on the actual testing. And finding users outside your own network of friends, colleagues, and current customers can be a real challenge. We help you use your time more efficiently to gather actionable, unbiased test results fast.
What kind of people do you have in your pool?
Right now, we have over 20,000 potential test subjects in our database. They represent a broad cross-section of people – in all age groups and with a huge range of backgrounds and interests. And we are growing fast.
We have a multi-language site. What languages do you support?
We’re headquartered in Zürich, Switzerland. With four national languages – German, French, Italian, and Romansh – Switzerland is the ideal country for multi-cultural testing. We also offer English speaking test users.
Do you only operate in Switzerland?
No! Although our current focus is on customers in the German-speaking parts of Europe (Germany, Austria, Switzerland – DACH), we can provide test subjects for remote usability testing almost anywhere.
Who pays the user incentives?
We do! There are no extra charges for your company. Our goal is to keep things simple.
My company doesn’t have an in-house usability expert. Can you help us?
TestingTime has an extensive network of interviewers, focus-group leaders, and testing facilitators throughout Europe. If you want a full-service solution, we’ll make it happen. And if you want to kick-start your own in-house team, our popular four-hour training workshop is the perfect solution.
This is a brilliant concept! Why hasn’t anyone done this before?
The key is our growing pool of test subjects and unique scheduling software. And a lot of work has gone into building our database and verifying the quality of these people as potential testers. That’s why we are now able to provide high-quality recruiting at such a low price. Simple, usable concepts don’t happen by accident…but you know that already.

Training

User testing workshop
CHF 150 per participant
In just four hours you will get a solid introduction to planning, executing, and analyzing the results of a usability test. This hands-on workshop will show you how to do both moderated in-house testing as well as remote user testing.
(Minimum four participant per workshop)
Book now
Guide to moderated user testing
It‘s FREE
A step-by-step guide to spotting usability weaknesses through moderated user testing. This short whitepaper discusses all the key aspects of the process – from preparation to testing and analysis.
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About us

Founded in Zürich, Switzerland in 2014, TestingTime is already the fastest-growing service of its kind anywhere in Europe. But our success is no accident – meet the people behind our simple, cost-effective concept:
Reto Lämmler
Co-Founder and CEO
Test early and often is Reto’s mantra for good Interaction Design. Reto started TestingTime together with Rahel at the beginning of 2013. As CEO, Reto leads the vision and mission of the startup. Prior to TestingTime, Reto worked as Interaction Designer and Usability Consultant with his own 58rocks GmbH. At doodle.com he gained international startup experience as VP Product Management. He owns a MAS in Interaction Design and a BS in Computer Science.
Rahel Vils
Co-Founder and COO
As Interaction- and Visual Designer, Rahel designs the brand and user experience of TestingTime. Convinced of the idea, Rahel joined Reto from the beginning of the journey in 2013. As COO, Rahel is also responsible for the recruiting operations. Prior to TestingTime, Rahel provided her design expertise with her own Virtually Handmade GmbH to startups and companies. She started her career at Namics and studied Interaction Design.
Oliver Ganz
Co-Founder and CTO
Oli, a classic full stack ninja, joined TestingTime as a new Founder at the beginning of 2015. As TestingTime’s new CTO, he is responsible for the development and operations of the platform and the continued growth of the test user pool. He worked as a Software Engineer for doodle.com and helped the company grow from 5 up to 30 million unique visitors. Oli owns a master in computer science.
Eva Bottana
Recruiter Hero
Although without a hero cape and mask but with style and passion demonstrates Eva as employee #1 her superpowers as recruiter hero at TestingTime since July 2015. Searching for new heroics she now oversees the daily operations and takes good care of our test users. Thanks to her education as a medical therapist and her work experience as office manager she coordinates our test users with a blink of an eye.
Yuriy Druzhinin
Software Engineer
Yuriy works as a remote Freelancer from cold Siberia. He joined the TestingTime team in summer 2014 and makes sure the webapp works like a charm. Besides coding php he is also a passionate snow-soccer player, chorus singer and father of a daughter.
Eric Reiss
Advisory Board Member
Our business advisor Eric’s first usability testing took place when he was three years old - he talked his mother into modifying a rocking horse so it didn’t rub his knees. Ever since, he has never accepted things as they are, but has always worked to make things better. Today, he is an internationally recognized expert in usability and user-experience design. His best-selling book, Usable Usability, is now available in four major languages – English, German, Chinese, and Japanese.